We aim to provide fast and reliable delivery to all our customers across Malaysia. Please read our shipping
and return policy carefully before placing your order.
1. Shipping Information
Delivery Areas: We deliver to most areas within Peninsular and East Malaysia.
Delivery Time: Orders are typically processed within 1–2 business days. Delivery takes:
1–5 business days for Peninsular Malaysia
5–10 business days for Sabah & Sarawak
Shipping Charges: Free shipping for orders above RM150. A standard fee applies
otherwise.
Tracking: A tracking link will be emailed to you once your order is shipped.
2. Return Policy
If you are not satisfied with your order, you may request a return under the following conditions:
Item is damaged, expired, or incorrect
Return request is made within 7 days of delivery
Product is unused and in original packaging
Returns must be pre-approved. Please contact us at [email protected] before sending anything
back.
3. Return Shipping
We will cover return shipping costs only if the mistake is ours (damaged, incorrect item).
Otherwise, the customer is responsible for return shipping fees.
4. Contact Us
If you have any questions regarding shipping or returns, feel free to reach out: