Privacy Policy

This Privacy Policy is provided in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA). By using our website or services, you agree to the terms stated herein.

1. Personal Data We Collect

We may collect the following personal data:

• Full name
• Email address
• Contact number
• Delivery address
• Order history and preferences
• Payment information (processed securely via third-party gateways)
• Browsing behavior, device information, and cookies (for analytics)

2. Purpose of Data Collection

Your personal data may be used for the following purposes:

• To process your orders and deliver products
• To communicate with you regarding your purchases or support requests
• To send you promotions, newsletters, or updates (optional)
• To improve our products, services, and website
• To comply with legal or regulatory requirements

3. Marketing Consent (Optional)

We may send you marketing communications by email or WhatsApp. You can choose to:

• ✅ Receive marketing updates
• ❌ Opt-out anytime by clicking “unsubscribe” or contacting us

4. Disclosure of Personal Data

Your personal data may be shared with the following parties, only where necessary:

• Delivery and logistics partners
• Payment gateway providers
• Authorized government authorities (if legally required)

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain your data for as long as necessary to fulfill the purposes stated, or to comply with legal and financial obligations. You may request deletion of your data if no longer needed.

6. Security Measures

We take reasonable steps to protect your data using secure servers, encryption, access control, and internal policies.

7. Access and Correction

You have the right to access, update, or correct your personal data. Please contact us to make such requests.

8. Cookies

We use cookies to enhance your browsing experience and analyze website traffic. You may disable cookies in your browser settings.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have questions or concerns about this policy or your data, please contact:

BrandK Privacy Officer
Email: [email protected]
Phone: +603-1234-5678